No – Our rates are a quoted fixed base price. For instance, in slow moving traffic our price stays the same!
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FAQ
Do Melbourne VHA cars have meters in them to calculate the fare?
Are Melbourne VHA prices the same as Yellow Metered Taxis?
No – Our prices are estimated to be close to taxi rates. On short journeys we are often more expensive, but on longer journeys we are often a little cheaper!
Are there extra charges for your VHA cars?
Yes – We have extra surcharges please check our TERMS AND CONDITIONS.
Does Melbourne VHA provide baby seats and is there a charge for the baby seats?
Yes. We provide the complete range of seats from capsules up to boosters for older children. There is a surcharge of $20.00 per car seat.(Baby seat)
Do I have to pre-book a Melbourne VHA car?
Yes, all bookings must be pre booked – preferably the day prior, we are open 7 days a week 365 days a year.
My travel needs sometimes change at the last minute, can I book or change a booking on the same day?
Yes, you can change an existing booking at any time. A new booking can often be made asap on the same day, but sometimes we simply are not able to help due to the late notice.
Do you accept all credit cards?
Yes.
Are there any charges for accepting payment by credit card?
Yes, AMEX and Diners Club attract a 5% Surcharge.
Are Melbourne VHA cars licenced by the appropriate government authorities?
Yes. The cars all have the correct Licence requirements and operate under the control of the Taxi Services Commission which looks after all taxis and Hire/Corporate/Chauffeured cars and vans in Victoria. They are all insured and comply with all government and Melbourne Airport requirements.
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