TERMS & CONDITIONS

Home TERMS & CONDITIONS
  1.  Credit card details must be provided when making a reservation in order to secure the booking Availability can’t be guaranteed until a booking is paid and confirmed. Credit card will be charged 49-hours before pick up time unless requested differently by the customer, or less than a 24-hours’ notice by phone or 31-hours’ notice by email is given for a cancellation. Late cancellations incur fee (minimum charge $80+GST sedan $100+GST large car $120+GST people mover).
  2. No contact with customer (No Show) will result in the full amount of the journey being charged. If you cannot contact the driver at the airport, then please call Damir on +61412359160.
  3. All prices and surcharges attract a 10% GST (Goods and Services Tax) which is added to all charges. Amex, Diners Club and PayPal attract a 5% surcharge.
  4. A $15.00 parking fee applies from the domestic terminal for airport pick up.
  5. A $35 fee applies for pick-ups from the international terminal.
  6. A Surcharge applies for pick-ups between 10:00 pm and midnight and 03:30 and 5:00 am. The surcharge between 10pm and midnight is $30, and the surcharge between midnight and 03:30 am is $60.
  7. Any diversions from a direct transfer will result in an additional minimum charge of $20.
  8. A $20.00 fee per baby seat, booster and/or capsule applies.
  9. Different prices apply for large special events/days such as AFL Grand Final, Grand Prix, Spring Racing Carnival (Caulfield Cup; Cox Plate; Darby Day; Melbourne Cup; Lady’s Day…). Please ask for a quote.
  10. We allow 10 minutes’ grace for pickups from fixed addresses (office; home; hotel; restaurant etc.). Waiting time after will be charged at $2 per minute ($3 per minute 10:00pm – 5:00am and weekends). Waiting time is charged in 10 minutes blocks.
  11. EXTRA charges apply for Saturday ($15), Sunday and Public Holidays ($30).
  12. All prices quoted are for a 4 door sedan vehicle which can seat up to 4 people. If you require another vehicle type, or have more than 4 passengers, please contact us for a quote. Any request for the particular car (make or model) incurs extra charges.
  13. We reserve the right to change, update or modify these Terms and Conditions at any time without prior notice.